Refund policy
Return & Refund Policy
We want you to love your Calliope purchase. If you're not fully satisfied, here's how we can help.
Returns We accept return requests within [14] days of delivery. Items must be unused, unopened, and in original packaging. Due to hygiene standards, we are unable to accept returns on opened beauty or skincare products unless they are defective or damaged on arrival.
Refunds Once your return is received and inspected, we'll notify you by email. Approved refunds are processed within [5–7] business days to your original payment method.
Damaged or Incorrect Items If your item arrives damaged or you received the wrong product, please contact us within [48 hours] of delivery with a photo. We'll arrange a replacement or full refund at no cost to you.
Non-Returnable Items
- Opened skincare, beauty, or personal care products
- Items marked final sale
How to Start a Return Email us at [calliopeselect@gmail.com] with your order number and reason for return. We'll respond within 1–2 business days with next steps.